Premium-Grade Materials with Fast & Reliable Shipping

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Frequently Asked Questions

COMMON QUESTIONS
What countries do you ship to?

Currently, we provide shipping services to the United States and Canada. We are actively working to expand our reach to the UK and EU in the near future.

 

What payment methods do you accept?

We accept a variety of payment methods, including AMEX, VISA, and Mastercard. Additionally, we support cryptocurrency transactions, allowing you to pay with Bitcoin or Ethereum for added convenience.

Can I modify or cancel my order?

Yes! If you need to make any changes or cancel your order, please reach out to us at support@insightchem.com within 2 hours of placing it. Modifications and cancellations can only be processed if your order has not yet been shipped. If eligible, our team will assist you with changes or provide a refund.

How long does it take for my order to be delivered?

Once your order is successfully placed and processed, it will be shipped within 24-48 hours, excluding weekends and holidays. For USA-based orders, the estimated delivery timeframe is 2-5 business days. Please note that while we do our best to ensure timely shipping, external shipping delays may occur beyond our control.

How can I receive discount codes?

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