Superior Quality Materials with Fast & Reliable Shipping

Our Quality Assurance

Play Video

Frequently Asked Questions

COMMON QUESTIONS
What countries do you ship to?

We currently ship to customers within the United States and Canada. We are actively working on expanding our services to the UK and EU in the near future.

What payment methods do you accept?

We provide multiple payment methods, including AMEX, VISA, and Mastercard. Additionally, we accept cryptocurrency payments via Bitcoin and Ethereum for added convenience.

Can I modify or cancel my order?

Yes! If you need to make changes or cancel your order, please email us at support@insightchem.com within 2 hours of placing it. Orders that have already been shipped cannot be modified or canceled. If applicable, we will process your request and issue a refund.

 

How long does it take for my order to be delivered?

Once your order is confirmed, it will be processed and shipped within 24-48 hours, excluding weekends and holidays. For shipments within the USA, delivery typically takes 2-5 business days. Please note that while we strive for timely delivery, unforeseen delays beyond our control may occur once the package leaves our facility.

How can I receive discount codes?

Subscribe to our newsletter to stay informed about exclusive discounts, special promotions, and product updates!