Superior Quality Materials with Fast & Reliable Shipping

Our Quality Assurance

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Frequently Asked Questions

COMMON QUESTIONS
What countries do you ship to?

At present, we offer shipping services across the United States and Canada. However, we are actively working on expanding our reach to customers in the UK and EU in the near future.

 

What payment methods do you accept?

We provide multiple payment methods, including AMEX, VISA, and Mastercard. Additionally, we accept cryptocurrency payments via Bitcoin and Ethereum for added convenience.

 

Can I modify or cancel my order?

Yes! If you need to make any modifications or cancel your order, please contact us at support@insightchem.com within 2 hours of placing it. Changes can only be made if your order has not yet been shipped. If eligible, we will process the necessary modifications or cancellations and issue a refund if required.

How long does it take for my order to be delivered?

Once your order has been processed, it will be shipped within 24-48 hours (excluding weekends and holidays). Orders within the USA generally arrive within 2-5 business days. However, once your package leaves our facility, unexpected delays may occur, which are unfortunately beyond our control.

How can I receive discount codes?

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