Superior Quality Materials with Fast & Reliable Shipping

Our Quality Assurance

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Frequently Asked Questions

COMMON QUESTIONS
What countries do you ship to?

Currently, we ship within the United States and Canada. Our team is actively working on expanding our services to include the UK and EU in the near future.

 

What payment methods do you accept?

We offer multiple payment options, including AMEX, VISA, and Mastercard. Additionally, we accept cryptocurrency payments such as Bitcoin and Ethereum for a seamless transaction experience.

 

Can I modify or cancel my order?

Yes! If you need to make changes or cancel your order, please contact us at support@insightchem.com within 2 hours of placing your order. Changes can only be made if your order has not yet been shipped. If eligible, our team will assist in modifying or canceling your order and processing a refund if necessary.

 

How long does it take for my order to be delivered?

Once your order is processed, it will be shipped within 24-48 hours, excluding weekends and holidays. Orders shipped within the USA generally arrive in 2-5 business days. While we work hard to ensure timely deliveries, external shipping factors may occasionally cause unforeseen delays.

How can I receive discount codes?

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