Superior Quality Materials with Fast Shipping

Our Quality Assurance

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Frequently Asked Questions

COMMON QUESTIONS
What countries do you ship to?

We currently ship within the United States and Canada. However, we are actively working towards expanding our services to the UK and EU in the near future.

What payment methods do you accept?

We accept a variety of payment methods, including AMEX, VISA, and Mastercard. Additionally, we offer cryptocurrency payment options such as Bitcoin and Ethereum for a secure and seamless transaction process.

Can I modify or cancel my order?

Yes! If you need to make changes to or cancel your order, please reach out to us at support@insightchem.com within 2 hours of placing it. However, modifications and cancellations can only be made if the order has not yet shipped. If eligible, we will assist in processing your request and issuing a refund if required.

How long does it take for my order to be delivered?

Once your order is confirmed, it will be processed and shipped within 24-48 hours, excluding weekends and holidays. For U.S. customers, delivery is estimated within 2-5 business days. Please note that while we prioritize timely shipping, unexpected delays may sometimes occur beyond our control.

How can I receive discount codes?

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