Premium-Quality Materials with Rapid Delivery

Our Quality Assurance

Play Video

Frequently Asked Questions

COMMON QUESTIONS
What countries do you ship to?

We currently ship within the United States and Canada. Our team is actively working on expanding our services to include the UK and EU soon.

What payment methods do you accept?

We offer a range of payment options, including AMEX, VISA, and Mastercard. Additionally, we support cryptocurrency transactions with Bitcoin and Ethereum for added convenience.

Can I modify or cancel my order?

Yes, you can request modifications or cancellations within 2 hours of placing your order. Simply email us at support@insightchem.com. However, please note that changes can only be made if the order has not yet been shipped. If eligible, we will assist you in modifying or canceling the order and issuing a refund if applicable.

 

How long does it take for my order to be delivered?

Once your order is confirmed and processed, it will be shipped within 24-48 hours, excluding weekends and holidays. For customers in the USA, delivery is estimated between 2-5 business days. While we strive for timely shipping, external factors may occasionally cause unforeseen delays.

How can I receive discount codes?

Stay updated on the latest offers and promotions by subscribing to our newsletter! Get access to exclusive discounts and important product updates.